Manual Support Cost
- Limited to business hours only
- Slow response during peak times
- Agent training takes weeks
- Can't scale instantly
- Language barriers for global customers
- High turnover and training costs
- Inconsistent answers across agents
Simple, transparent pricing
Start free, scale as you grow. Every plan includes RAG-powered AI support, lead capture, and human handover for WordPress, WooCommerce, Shopify, and OpenCart stores. No credit card required to start.
See how AI-powered customer support compares to traditional methods. Calculate your potential savings with an ecommerce chatbot.
Calculate your savings: A single support agent costs $2,400-4,000/month. Vatdi AI chatbot handles unlimited conversations 24/7 starting at $0.
Common questions about AI chatbot pricing, billing, free plans, and features for WordPress, WooCommerce, Shopify, and OpenCart.
Yes! Our Free plan includes all core AI chatbot features with generous limits—perfect for small stores or testing. No credit card required. You can use it indefinitely and upgrade only when you need more capacity.
Absolutely. Upgrade or downgrade your plan at any time from your dashboard. When upgrading, the new features activate immediately. When downgrading, we prorate any remaining balance as credit.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) securely via Stripe. Enterprise customers can pay by wire transfer or invoice with NET-30 terms.
No setup fees—ever. We also provide free onboarding support to help you install the widget, train your AI, and go live. Most stores are up and running within 15 minutes.
We offer a 14-day satisfaction guarantee on all paid plans. If Vatdi doesn't meet your expectations, contact us for a full refund—no questions asked. See our cancellation and refund policy for details.
Yes! Save up to 20% when you choose annual billing. The discount is automatically applied when you select yearly plans in the toggle above. Annual plans also include priority support.
You'll receive email notifications as you approach your limit. If exceeded, the chatbot continues working but may suggest upgrading to visitors. No service interruption—we never leave your customers without support.
Yes! Each plan includes a set number of websites (chatbots). Need more? You can add additional websites to any plan. Each site gets its own training data, customization, and analytics.
No contracts, no minimum commitment. All plans are month-to-month or annual—you choose. Cancel anytime with one click from your dashboard. Your data remains exportable for 30 days after cancellation.
Yes! For high-volume stores, agencies, or specific compliance needs (HIPAA, SOC2), we offer custom enterprise plans with dedicated support, SLAs, and volume discounts. Contact us to discuss your requirements.
Core features like AI responses, lead capture, human handover, and multilingual support are included in all plans. Higher tiers unlock additional capacity, team seats, advanced analytics, custom integrations, and priority support.
All customers get access to our help docs and email support. Paid plans include live chat support. Pro and Enterprise plans get priority response times and dedicated account managers. Reach out anytime.
No credit card required. Free setup support included. Works with WordPress, WooCommerce, Shopify, and OpenCart.