AI Chatbot FAQ: Your Questions Answered

Yes. Set brand colors/gradients, fonts, position, welcome message, agent name/image, preset questions, and status labels.

Yes. For standard integrations, use our API and webhooks to connect ERP/CRM systems or automation tools like Zapier/n8n. For complex custom ERP systems or proprietary platforms, we offer custom integration services tailored to your specific requirements and data structure.

Track total conversations, resolution rate, CSAT, average response time, peak hours, and more in your analytics dashboard.

Your training data and transcripts stay in your workspace. Sources can be updated or removed, and data is encrypted in transit and at rest.

Yes. The AI can surface product recommendations or relevant FAQs based on your catalog and knowledge base.

Yes. Export leads and chat transcripts in CSV anytime.

Yes. For custom ERP systems, proprietary platforms, or complex data structures, we provide custom integration services. Our team handles direct data connections, custom API integrations, and tailored solutions based on your specific requirements and data structure.

Yes. We provide free setup for a limited time—installation, training, customization, and go-live support included. Ongoing support is available via email.

An AI chatbot for any website that provides 24/7 customer support, lead generation, and order tracking.

Copy/paste one widget script on any website, or use our platform plugins for WordPress/WooCommerce, Shopify, and OpenCart. Plugins are optional and just make setup easier—you can still train with any custom data.

Vatdi works on any website via widget script. We offer optional plugins for WordPress/WooCommerce, Shopify, and OpenCart for easier setup. For custom ERP/CRM systems or proprietary platforms, we provide custom integration services based on your requirements.

Train your chatbot with any data source: upload PDFs, documents, CSV files, product catalogs, FAQs, website links, or custom databases. Platform plugins are optional—you can train with any files or custom data regardless of your platform. Vatdi uses RAG to learn your content.

Yes. You can transfer any chat to a live human agent instantly with full conversation context preserved.

Yes. Vatdi is multilingual and lets you set a primary language while serving visitors globally.

Yes. If you use our WooCommerce, Shopify, or OpenCart plugins, customers can check order status directly in chat. For custom systems, we can integrate order tracking through our custom integration service.

Yes. It collects email, phone, and name automatically, stores them in your dashboard, and supports lead scoring.