AI Chatbot for Logistics

Automate shipment inquiries and streamline operations with AI.

Vatdi is an AI chatbot for logistics that provides real-time shipment tracking, answers delivery timeline questions, handles carrier selection inquiries, and processes change-of-address requests automatically. Your operations team spends less time on the phone and more time optimizing the supply chain.

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Logistics Managers & Supply Chain Directors Challenges Vatdi Solves

Customers and partners constantly calling for shipment status

Operations team buried in repetitive delivery ETA questions

Manual processes for address changes and delivery rescheduling

Lack of self-service options for B2B shipping clients

How Logistics Managers & Supply Chain Directors Use Vatdi

Real-time shipment tracking and delivery ETA updates

Carrier rate comparisons and service-level guidance

Delivery rescheduling and address change requests

Customs documentation FAQs for international shipments

End the "Where's My Package?" Calls

Vatdi connects to your TMS and carrier APIs to provide real-time shipment locations, estimated delivery windows, and proof-of-delivery confirmations. Customers and partners self-serve without calling your ops team.

Streamline Delivery Changes

Address corrections, delivery rescheduling, and hold-at-location requests are handled in chat. Vatdi validates the change, updates the system, and confirms with the customer in seconds.

Support International Shipping Complexity

Vatdi answers questions about customs documentation, duties estimates, and restricted items so international shippers prepare correctly and avoid costly delays at the border.

Frequently Asked Questions

Can Vatdi integrate with our TMS?

Yes. Vatdi connects with popular transportation management systems to pull real-time tracking data and shipment details.

Does it support multi-carrier tracking?

Absolutely. Vatdi aggregates tracking information from FedEx, UPS, DHL, USPS, and regional carriers in one unified interface.

Can customers reschedule deliveries via chat?

Yes. Vatdi processes delivery date changes, address corrections, and hold requests, then updates the relevant systems automatically.

Does it handle international shipping questions?

Vatdi provides customs documentation guidance, duties estimates, and country-specific shipping restrictions for international logistics.

Can our B2B clients use it for self-service?

Yes. Vatdi supports authenticated portals where B2B shipping clients can track shipments, request quotes, and manage their accounts.

Transform Your Logistics Business with AI

Join thousands of logistics professionals already using Vatdi to automate support and boost conversions.

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